Software Maintenance & Support Services
Bug fixes, performance optimization, security patches, and feature updates. We maintain and improve the software your business depends on — so you can focus on growth, not firefighting.
Maintenance Services We Offer
Whether it's an emergency fix or a planned migration, we keep your software healthy and your team productive.
Bug Fixes & Support
Fast turnaround on critical bugs, UI issues, and integration failures. We diagnose root causes — not just symptoms — so the same problem doesn't come back.
Security & Updates
Dependency updates, security patches, SSL renewals, and compliance fixes. We keep your stack current and your users' data protected.
Performance & Migration
Slow pages, database bottlenecks, legacy stack migration. We optimize what's slow and modernize what's holding you back — with zero downtime.
Support for Every Situation
You don't need a full-time dev team to keep your software in great shape. You need a reliable partner.
Businesses with Live Products
Your app is in production and customers depend on it. We provide ongoing support so issues get fixed fast and updates ship safely.
Post-Launch Startups
You launched your MVP and now you need to iterate. We handle bugs and small features so your founding team stays focused on growth.
Teams Inheriting Legacy Code
You acquired or inherited a codebase nobody understands. We audit it, document it, and either stabilize it or plan a clean migration path.
Maintenance Projects We Have Delivered
- Emad El-Gamal — E-Commerce, Apps, POS & DeliveryFlutteriOSAndroidREST APIPOSThe ProblemA well-known sanitary-ware retailer in Giza sold only through its physical branch, with no way to reach customers online or unify in-store and online sales.What We BuiltA complete commerce ecosystem: a bilingual e-commerce website, native iOS and Android customer apps, an in-branch POS system, and a dedicated delivery app — all on one backend.The ResultThe branch now sells nationwide online and in-store through a single synchronized system covering catalog, orders, payments and delivery.Read the case study
- Clean Basket — On-Demand Laundry & Cleaning PlatformFlutterLaravelMySQLReal-timemadaThe ProblemCoordinating an on-demand laundry and cleaning service across customers, vendors and drivers in real time is impossible with phone calls and spreadsheets.What We BuiltA four-sided platform for the Saudi market: customer, vendor and driver mobile apps plus web portals, with real-time order tracking and local payments.The ResultPickup, cleaning, tracking and delivery now run through one connected system that keeps customers, vendors and drivers in sync.Read the case study
- The Empty Glass — Water-Access Data VisualizationReactData VisualizationSVG / CanvasMotionThe ProblemGlobal water-inequality statistics are abstract and easy to ignore — dry numbers rarely make people feel the scale of the problem.What We BuiltWorking from the client's supplied design, we built an elegant, single-purpose interactive experience that turns abstract global water-access statistics into clear, country-level data visualizations (SVG/Canvas) with smooth, accessible motion.The ResultAn elegant, single-purpose experience that turns hard data into an intuitive story — recognized for its design and featured on Awwwards.Read the case study
Further reading
- Building Fast Web Apps in 2026How we ship production-grade web apps that load instantly and scale — the stack, the trade-offs, and the habits behind it.26 May 20262 min read
- API Rate Limiting and Abuse Protection: A Practical GuideHow API rate limiting and abuse protection keep your backend stable: throttling strategies, layered defenses, and limits that don't punish real users.22 May 20266 min read
- Mastering Core Web Vitals: A Field Guide to Faster, Higher-Ranking SitesCore Web Vitals decide whether your site converts traffic or leaks it. A practical guide to LCP, INP, CLS, and the fixes that move rankings.3 Mar 20266 min read
- React Server Components Explained: A Business GuideWhat React Server Components mean for performance, SEO, and cost, how they work with Next.js, and when they are the right choice in 2026.21 Jan 20266 min read
Maintenance & Support Questions
How fast do you respond to critical issues?
For clients on a maintenance plan, we respond to critical issues within 4 hours during business days. Emergency production outages get same-day attention. We also set up monitoring and alerts so we often catch issues before you do.
Do you offer ongoing maintenance plans?
Yes. We offer monthly retainers starting at $1k/month for small apps and $2k-5k/month for larger platforms. Plans include a set number of development hours, priority response times, and proactive monitoring. No lock-in contracts.
Can you take over a project built by another team?
Absolutely. We regularly take over codebases from other agencies, freelancers, or internal teams. We start with a thorough code audit, identify risks and tech debt, then propose a stabilization plan before adding new features.
What if my app uses a tech stack you don't specialize in?
Our core expertise is React/Next.js, Flutter, Laravel, Node.js, and Python. For other stacks (Angular, Vue, Ruby, Django), we can still help with bug fixes and maintenance but will be upfront about our comfort level before committing.
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Fixed, written quotes
Scope and price agreed up front — no hourly surprises, no scope creep on our side.
Milestone delivery with weekly demos
Progress you can see and click, every week from the second phase.
You own 100% of the code
Your repository, your IP, full handover — no vendor lock-in.
30–90 days of post-launch support
Bug fixes and stabilisation included on every delivery.
Start a project
Tell us what you're building. We reply within 24 hours, scope it on a 30-minute call, and send a fixed quote — usually within two business days.
- 01Reply within 24 hours
- 0230-minute scoping call
- 03Fixed quote in ~2 business days