The result
Every guest's path from the kiosk to WhatsApp runs through one live pipeline the whole crew can see, and no reel leaves without an approver's sign-off.
SKNCEL hosted a two-day experience for doctors where every guest was filmed and sent a personalised reel. Each guest passes through five handovers — registration, raw footage, editing, approval and delivery — so the risks were losing someone between steps, sending a reel to a mistyped number, or sending one nobody had approved. The tool had to run on an iPad at the door with no sign-in, give each member of the crew only their own queue, and show every guest's stage live.
Built a sign-in-free iPad kiosk that checks the WhatsApp number, catches duplicates, records consent and issues a guest ID
Gave photographers, editors and approvers their own queues, enforced by Firebase Auth roles and Firestore and Storage security rules
Made approval the trigger: an approved reel goes out through the WhatsApp Cloud API, with sent, delivered and read receipts tracked per guest
Followed up a day later to ask whether the guest posted the reel, with at most one reminder and STOP honoured
Added a WhatsApp inbox, matching for numbers that don't belong to a guest, resend, CSV export, a dry-run mode and a pause switch
Ran it serverless on Firebase (Hosting, Auth, Firestore, Storage, Cloud Functions), deleting each reel once it is delivered
Captured from the delivered build. Where demo content appears, the names, products and figures are illustrative.
Every technology choice was driven by the project's specific requirements and constraints.
WEB · MOBILERetail & E-Commerce (Sanitary Ware)Multi-phase build
The branch now sells nationwide online and in-store through a single synchronized system covering catalog, orders, payments and delivery.
WEB · MOBILEOn-Demand Services (Laundry & Cleaning)Multi-app platform
Pickup, cleaning, tracking and delivery now run through one connected system that keeps customers, vendors and drivers in sync.
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